Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
We exclusively use premium full-grain leather, which is the highest quality part of the hide. It is known for its durability, natural texture, and the beautiful patina it develops over time.
How do I care for my Venito leather items?
To maintain the longevity of your leather, we recommend keeping it away from excessive moisture and direct heat. Use a soft, damp cloth for cleaning and apply a high-quality leather conditioner every few months.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or embossed items are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, all Venito Leather products come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal use.
Are your products compatible with MagSafe and wireless charging?
Most of our leather phone cases are designed to be compatible with Qi-certified wireless chargers. Specific MagSafe-integrated models are clearly labeled in the product descriptions.